top of page
Subtonomy gradient03
Subtonomy telecom technical customer support in AI chatbot solution using API.
WORKING WITH THE BEST
Telia company logo
Three logo
Telenor logotype

The only tech support engine you'll ever need

Step into the future of telecom tech support with our cutting-edge tools. Our 360˚ solution centralizes your data and empowers your agents and customers to resolve issues faster. Together, we're not just solving problems; we're setting new industry standards and leaping ahead of customer expectations.

Subtonomy wave pattern

Subtonomy is the only telecom product provider dedicated to technical customer support and we lead the way in this critical industry. By blending cutting-edge technology with expertise into user-friendly tools, we are able to break down barriers — enabling telecom operators to streamline their processes. The result is fully industry-tailored solutions and world-class future-proofed support.

 

If you’re ready to elevate your customer support to the next level, we are it. Together, we’ll drive you into a group of forward-leaning telecoms and high-performers who know that to reach customer magic, you need to keep everyone up to speed.

Rethinking TelecomCustomer Support

Watch how it works

Sven Tore Gullord from Telia Norge

We have managed to reduce both the number of complaint calls and the time we need to spend on each call. With Subtonomy, we’re working more efficiently while getting happier customers.

BJØRN TORE GULLORD  |  Head of Service Assurance & Operation @ Telia Norge

Subtonomy_gradient-02_edited.png

News, articles and more

Subtonomy gradient

How we transform Telecoms

ONE Support Agent Desktop

Unlock seamless Tech Support with our 360˚data driven dashboard. Elevate agent performance and deliver personalized experiences – All in ONE centralized hub. 

Subtonomy SubSearch application icon

Self-service for tech support

Elevate your customer support with our 360˚ data-driven platform, providing accurate tech support, real-time updates and targeted alerts across all digital channels - chat, IVR, mobile apps or website.

Subtonomy Self-service icon

Secure Data Retention and Geolocation Services

Automate, secure and speed your responses to lawful mass geolocation, emergency call location and criminal investigations requests. While remaining completely compliant.

Subtonomy REX application icon
People looking towards the sky
Subtonomy is incredibly proud to have a 100% satisfied client base, and we see it as a great honor to be shortlisted for Total Customer Experience and Smart Places categories in the World Communication Awards
Fredrik Edwall, SVP Sales & Marketing Subtonomy
bottom of page