AFRICA COM - 2022
8-10 November in Cape Town, South Africa
Join us live in Cape Town, South Africa
Venue: Cape Town International Convention Centre, Cape Town
Date: 8-10 Nov
Event name: Africa Com
Booth: A52
Subtonomy's Network Experience Platform brings together data from a wide range of sources to create an accurate, real-time picture of what your customers are actually experiencing, empowering your teams with the insight they need to sell, innovate, plan, deliver and support.
Let us show you how our Customer Support Suite could improve the customer experience by making data actionable and what proactive measure you could take to secure 5G service assurance.
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How to automate customer service for mobile, FWA and broadband services
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How fast and efficient processing of large amount of network data can facilitate actionable data for both operations and customer service, including self-service functionalities.
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How correlation of real-time network tickets / alarms vs the whole customer base provides better results and service towards BC2, B2B and IoT.
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How operations can be empowered with insights on which alarms /tickets that is most painful for the customers.
