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Search for individual customers to see exact what service they have experienced and potential issues with the network, device or service.
Personalized tech support in your smartphone, desktop, chatbot, smart assistant or IVR. Instant and available 24/7.
Tracks service performance for enterprises and automate reporting to make sure SLAs are fulfilled.
Collect real NPS values from customer groups and correlate with technical service performance. Analyze which technical KPIs that have to most and least impact on customer NPS.
Monitor the service performance of the entire mobile and broadband network to capture and act on any abnormalities immediately.
See all devices connected to the mobile network to view usage and performance for different vendors, models and software versions.
Plan expansion of your radio network. Avoid congestion in your network with device and user data.
Service & support for sub-brands, IoT devices and MVNOs.
Monitor all roaming traffic to provide excellent service & support for roaming customers.
Automatically monitor all your interconnection links and troubleshoot problematic destinations.
