Blog

Call centers are vital but we’d rather not call them

TM Forum Digital Transformation World in Nice, 14-16 May

Can Interactive Voice Response become less of a pain?

Top Ten Innovations in Customer Service

Career: Looking for developer in Scala and Java

Telia Estonia cutting escalations by 60% in customer support

Subtonomy recognized as DI Gasell company 2018

Stop saying sorry to your customers

How far should you automate your customer service?

Looking for junior developer in Scala and Java

CICS changes name to Subtonomy

Telenor Sweden using Subtonomy NocMap during successful HLR migration

Telia Norway handling new roaming behavior with Subtonomy Roamers

Telia Estonia selects Subtonomy Roamers to manage their roaming subscribers

Connectivity is king – winning the enterprise segment as a CSP

Telenor Sweden improving customer care efficiency with Subtonomy SubSearch

Subtonomy expands by opening sales office in Dubai

Telia Norway selects Subtonomy Roamers application to enhance roaming quality of service

What’s the most important thing when it comes to CSP customer service?

Will new EU Roaming Regulations lead to permanent network roamers?