Subtonomy will showcase how we enable CSPs to deliver world-class self-service at MWC
- Feb 20, 2023
- 3 min
CSR churn is a massive hidden cost that impacts on a wide range of key metrics – how do you fix it?
- Feb 6, 2023
- 2 min
Meeting the Customers’ Demand for DIY
- Jan 23, 2023
- 2 min
Doing a great job as Customer Service Rep is getting harder
- Jan 9, 2023
- 3 min
3 challenges for value-driven service and support - and how to address them
- Dec 19, 2022
- 4 min
Service excellence back on the customers' top priority list
- Dec 12, 2022
- 2 min
From interns to employees - once again a successful internship program through Tekniksprånget
- Nov 7, 2022
- 4 min
Transforming Customer Support to Lower Costs: A Priority for African MNOs
- Oct 31, 2022
- 5 min
5G Focus: Are you ready for the Metaverse?
- Oct 25, 2022
- 4 min
Booming African mobile markets to get boost from Nordic Expertise
- Oct 24, 2022
- 3 min
It’s not the engineering, it’s the silence that’s frustrating
- Sep 20, 2022
- 3 min
Subtonomy is providing service assurance for world's first FWA offering over 5G SA
- Sep 7, 2022
- 3 min
Subtonomy short-listed for Best Customer Experience at the prestigious World Communications Awards
- Sep 5, 2022
- 4 min
The 5 things world-class 5G technical customer support should ALWAYS deliver
- Aug 22, 2022
- 4 min
Lightning-fast networks need lightning-fast support
- Jun 21, 2022
- 4 min
Festival woes - When there’s rock and roll but no data to share the experience
- Jun 20, 2022
- 3 min
Focus on Sweden: how Swedes use the internet
- Jun 15, 2022
- 3 min
Market Study: Mobile & Broadband Customer support in Sweden 2022
- May 23, 2022
- 4 min
Ofcom report: slow speeds and loss of service behind 75% of UK broadband complaints
- May 10, 2022
- 4 min
The Big Dig versus the Big Squeeze –
- May 4, 2022
- 3 min
Subtonomy Broadens Support
- Apr 26, 2022
- 3 min
3 customer support challenges all Asian CSPs face
- Apr 19, 2022
- 3 min
Subtonomy Continues Expansion into MEA and APAC
- Mar 7, 2022
- 4 min
How to boost chatbot performance in the 5G era
Subtonomy Blog
Welcome to the heart of innovation in telecom support — the Subtonomy Blog. This is where industry meets expertise, offering you a deep dive into the technologies and strategies that are transforming customer support and lawful intercept as we know it.