Monitor all roaming traffic to assure good service quality and analyze roaming behavior to better optimize offerings.
less complaint calls
reduced case time
Roamers is used by wholesale, customer care and operations at the mobile operator. It works proactively by capturing roaming issues before there are complaints and reactively as support for customer care.
See where all outbound subscribers are roaming and if any countries have technical issues. Inbound roamers in your own network can also be viewed.
View roaming subscribers in each country. Different colors highlight if there are alarms in any country. Machine learning is used to automatically set all alarm levels.
You can see a list of the service performance for all countries where you have roaming subscribers. You can drill down to see a specific country, a specific operator or if you need to see a specific subscriber/IMSI.