SubCell - a Network Operations Suite Application

SUB CELL

With customer-centric input data and analysis SubCell will ease your radio network planning. And with KPI's set using Machine Learning, you’ll have the tools in place to avoid congestion in your network.

Complement cell planning with customer impact
Geographical visualization to point out problem areas
Follow up on sunset
Near real-time updated

Customer-centric cell planning

SubCell is used in site and cell planning to see how to best expand your radio network. By looking at user and device data, you can see in real-time or historically, how to avoid congestion in your network. With the fast and easy to use web interface you can search for cells and the attached customers and their devices.

Reports are generated for selected areas and can be customized to show specific KPIs for all or certain customer and device types.

Incident area impact analysis

In the web interface it is easy to choose one or several sites to analyze at time. Just import cell/site lists or select sites in the intuitive map UI. All home addresses are plotted in the map of all subscribers that have been using services in the selected area. Set multiple KPI filters to either highlight or remove subscribers from the view. It is possibility to click on the “house”-icon to get full KPI info for that subscriber and even to drill-in to SubSearch from the IMSI.

If an incident occur it is easy to extract all customer from an area for impact analysis or as basis for communication with the affected subscribers. The reporting tool is used to extract a full subscriber list, including KPIs, that have been in a selected area. Reports can be analyzed in excel or through the intuitive map UI.

WORKING WITH THE BEST

KAJ AHLKVIST

Network Quality@ 3 Sweden / Denmark

Handling complexity and understanding user experience is key to efficient network operations. We use Subtonomy to help us stay efficient in an ever changing environment.

MARINA ROSANDER

Process Manager Billing, Service & Support @ Telenor

With Subtonomy, we can monitor and secure service performance on a customer level, which has increased customer satisfaction. We’re also enabled to offer new and more advanced services.

BJØRN TORE GULLFORD

Head of Service Assurance & Operation @ Telia Norge

We have managed to reduce both the number of complaint calls and the time we need to spend on each call. With Subtonomy, we’re working more efficiently while getting happier customers.