Optimize network performance for every Device
Enhance your network's efficiency with tailored insights into how each device, from cutting-edge smartphones to older models, impacts your network. Our platform enables precise identification of service issues linked to specific vendors, models, or OS versions. With competitive benchmarking, measure device performance against others and overall network efficiency, ensuring you're always informed about underperforming devices for targeted improvements.
Working with the best
Transform network challenges into opportunities with our Device Application. Quickly identify and address the needs of your network's best or least performing devices, ensuring every customer enjoys an exceptional service experience, regardless of their device. Imagine effortlessly pinpointing critical areas for improvement in seconds, from benchmarking device performance post-major OS upgrades to aggregating comprehensive data for precise issue resolution. Our solution empowers your Network Operations Center to efficiently streamline efforts, maximizing customer impact and satisfaction.
Compare and benchmark everything
Insightful analytics
Understand how device performance impacts your network and user behavior for smarter optimization.
Issue identification
Quickly pinpoint specific challenges related to vendor, model, or software versions, enhancing service reliability.
Competitive benchmarking
Measure device performance against industry standards or overall network efficiency for strategic improvements.
Performance tracking
Easily list and address your network's lowest-performing devices for focused enhancements and customer satisfaction.
Advanced device and network analytics
Gain immediate an in-depth look at the performance metrics (KPIs) for various models and software versions, enabling you to benchmark them against other devices and the overall network service performance.
The application provides comprehensive data on performance and usage patterns for different devices. It facilitates the generation of user lists based on specific device types, which can be exported for further analysis. Tailored to support a wide array of devices, including both mobile and data devices across 2G, 3G, 4G, and 5G networks, the application delivers results measured in near real-time and maintains data with long-term storage options.
Rethink the way you understand and improve customer experience in your network. Our Device application focuses on identifying the most popular devices among your customers, providing key insights into their service experience.
Gain essential insights into service experiences shaped by customer preferences and usage patterns. Spotlighting these preferred devices enables optimized service experiences, nurturing customer satisfaction and loyalty. A customer-centric strategy like this elevates service quality and strengthens connections with your customer base, consistently surpassing expectations.
Improve Customer Experience with insights on popular devices
Delve into the intricacies of your network with NocMap's detailed, real-time KPI graphs. From a broad network overview to the granular details of individual cells, our dynamic graphs provide a comprehensive visualization of your network's health.
These interactive graphs not only display current data but also allow you to drill down into specific events for a more thorough analysis.
For a broader perspective, historical graphs are readily available, offering valuable insights into past performance and trends. This blend of real-time and historical data, presented through an intuitive user interface, makes NocMap an indispensable tool for precise and informed network management.
List your worts performing devices
Gain immediate an in-depth look at the performance metrics (KPIs) for various models and software versions, enabling you to benchmark them against other devices and the overall network service performance.
The application provides comprehensive data on performance and usage patterns for different devices. It facilitates the generation of user lists based on specific device types, which can be exported for further analysis. Tailored to support a wide array of devices, including both mobile and data devices across 2G, 3G, 4G, and 5G networks, the application delivers results measured in near real-time and maintains data with long-term storage options.
Handling complexity and understanding user experience is key to efficient network operations. We use Subtonomy to help us stay efficient in an ever changing environment.”
KAJ AHLKVIST
Network Quality
Three Sweden & Denmark
We have managed to reduce both the number of complaint calls and the time we need to spend on each call. With Subtonomy, we’re working more efficiently while getting happier customers.
BJORN TORE GULLORD
Head of Service Assurance
& Network Operations
Telia Norway
Let's connect
Book a personalized demo to see how Subtonomy can elevate and streamline your customer care operations.
What can you expect?
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A customized demo aligned with your objectives
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Targeted discussions on how to rethink and elevate your customer support with Subtonomy
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Expert guidance on enhancing User & Agent Experience and a seamless service delivery