CORP DASH - BUILD TRUST & INCREASE SALES
Elevate Telecom Enterprise Support
Take control of your enterprise customer experience. CorpDash empowers your team to pinpoint underperforming enterprises and resolve issues before they disrupt relationships. With advanced 5G control, automated SLA reporting, and real-time insights, you’ll be able to enhance service quality, unlock cross-sell opportunities, and proactively manage networks - all from one seamless platform.
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90% faster network performance reports
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99% reduction in planned maintenance alerts
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Instant troubleshooting, reducing weeks to seconds
Working with the best
Deliver unmatched network visibility with Subtonomy CorpDash, empowering your support agents to swiftly identify and address enterprise performance issues and individual employees affected by poor service in realtime and safeguard enterprise relationships before damage occurs.
This level of transparency helps build a closer, more interactive and proactive relationship with B2B customers and this valuable information can even be shared with enterprises in their channel of choice.
Support your demanding Enterprises with Precision
List Your Worst & Best Performing Enterprises
Equip sales teams with deep insights into enterprise behavior, identifying under-utilized services and upsell opportunities that add value. CorpDash highlights service bottlenecks and identifies avenues for growth, driving sales through actionable intelligence.
Automate SLA-reporting for each Enterprise
Design intelligent SLAs and SLGs, leveraging real-time KPIs to ensure flawless network performance across 4G, 5G, private networks, and geographic zones.
Get Pre-analyzed Enterprise Overview
Subtonomy CorpDash empowers your support agents to identify enterprises & as well as individual employees affected by poor network performance in real-time. All services are pre-analyzed and color-coded with Next Best Actions for Support Agents.
Automated Enterprise Alarm Insights
Get real-time visibility into enterprises with the highest alarm rates, complete with severity levels and impact percentages. Deep-linking to individual customer profiles enhances workflow efficiency, allowing support agents to troubleshoot issues faster and with greater accuracy.
Let’s talk Results:
90%
Speed the preparation of network performance reports by 90%
Planned maintenance notifications dropped by 99% thanks to ability to pinpoint affected customers only.
99%
Improved case
efficiency in tech support
Complex enterprise troubleshooting is reduced from weeks to seconds.
w>s
50%
One of the biggest internal benefits is the enablement of the communication bridge between my team and our key account
managers who now can see and easily understand the same information as the technical team, and communicate that to the enterprise customer. For example, it could be that an OS version or older mobile phones are affecting the service delivery
for a larger number of enterprise customers. This type of major troubleshooting that affects an entire company may have taken several weeks to address in the past, but now we get a total overview in a few seconds”
RENZO ALVAREZ
Technical System Specialist
2nd line support B2B & B2C
Telia Sweden
Ready to Transform? Let's connect
Book a personalized demo to see how Subtonomy can elevate and streamline your customer care operations.
What can you expect?
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A customized demo aligned with your objectives
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Targeted discussions on how to rethink and elevate your customer support with Subtonomy
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Expert guidance on enhancing User & Agent Experience and a seamless service delivery