CorpDash - Proactive Enterprise Analysis & SLA Management
Build Trust. Guarantee Service Quality. Grow Revenue.
Stop reacting to B2B complaints. CorpDash gives your enterprise support and sales teams a 360° view of your business customers. Proactively monitor service quality, automate complex SLA reporting, and resolve issues before they disrupt relationships — all from one platform.
OUR CLIENTS
We believe every client is a valuable long-term partner.
Move from reactive support to proactive partnership
CorpDash provides a complete, pre-analyzed overview of every enterprise account. Equip your teams with actionable intelligence to manage performance and drive growth.
Pinpoint & prioritize your worst-performing enterprises
Stop sifting through data. CorpDash gives your Key Account Managers and support teams instant visibility into enterprise accounts that are underperforming. Get a clear, actionable list of clients experiencing service degradation, enabling you to proactively intervene, manage expectations, and prevent churn before it impacts your bottom line.
Quickly identify the scale of the issue, who is affected, and what the core problem is, ensuring your most valuable customers always receive the attention they deserve.
Automated SLA zones, alarms & intelligent reporting
Go beyond simple network monitoring. CorpDash allows you to define custom SLA zones, whether they're specific geographic areas, private 5G deployments, or key IoT segments. Our system continuously monitors these zones against your pre-defined KPIs, providing real-time alarms for potential breaches and automatically generating comprehensive SLA reports in seconds, not hours. Empower your teams to ensure service guarantees are always met.
Geographic service analysis & Network site impact
Visualize your enterprise service quality on an interactive map. CorpDash's map view lets you instantly see network performance across different regions, identify specific sites experiencing issues, and understand the real-world impact on your B2B customers. Filter by service type (e.g., 4G, 5G, IoT) to get a granular view of your network's health and proactively address localized service degradations.
The impact of proactive B2B Management
90%
SPEED UP PREPARATION OF NETWORK PERFORMANCE REPORTS BY 90%.
99%
REDUCED UNNECCESSARY MAINTENACE NOTIFICATIONS BY PINPOINTING ONLY AFFECTED CUSTOMERS.
W>S
REDUCE COMPLEX ENTERPRISE TROUBLESHOOTING FROM WEEKS TO SECONDS.
50%
IMPROVED TECH SUPPORT CASE EFFICIENCY.
One of the biggest internal benefits is the enablement of the communication bridge between my team and our key account
managers who now can see and easily understand the same information as the technical team, and communicate that to the enterprise customer. For example, it could be that an OS version or older mobile phones are affecting the service delivery
for a larger number of enterprise customers. This type of major troubleshooting that affects an entire company may have taken several weeks to address in the past, but now we get a total overview in a few seconds”
RENZO ALVAREZ
Technical System Specialist
2nd line support B2B & B2C
Telia Sweden
CorpDash in action:
Telecom customer cases
Don't just take our word for it. See how leading telecom operators are using the CorpDash application to empower their teams, reduce costs, and deliver first-class care. Explore these highlights below or see all our customer cases for more.
Frequently Asked Questions about CorpDash
Your Questions, Answered.
We understand that telecom tech support involves complex technical, legal, and security details. To provide clarity, we've gathered straightforward answers to the most common questions about the CorpDash and the Subtonomy platform.
SubSearch is designed for all customer support (B2C and B2B), focusing on individuals and technical details. CorpDash is a specialized application built specifically for B2B/Enterprise Account Management. It provides a high-level company-wide view of an entire enterprise's service quality, automates SLA reporting, and helps sales teams identify churn risks and upsell opportunities.
Instead of engineers manually pulling data for performance reports, CorpDash automates the process. It continuously monitors real-time KPIs (like 5G/4G availability, throughput, etc.) against the specific contract terms for each enterprise, flagging potential breaches before they happen and generating performance reports in seconds.
CorpDash gives your sales and Key Account Managers technical credibility. They no longer need to rely on the technical team. They can proactively see which clients are experiencing poor service (churn risk) or which are hitting service limits and could benefit from an upgrade (upsell opportunity).
Yes. While CorpDash excels at the high-level company overview, it also allows your support agents to drill down to find individual employees or sites affected by poor network performance, enabling fast and precise troubleshooting.
Yes. CorpDash is designed to monitor and report on all types of enterprise services, including private 4G/5G networks, geographic zones, and specific IoT deployments, ensuring your SLA commitments are met.
Supercharge your Customer Support today
Get your personalized demo
Customer expectations move fast. We'll show you how to keep pace. Fill out the form for a live demo and see exactly how our AI agent assist and network-aware diagnostics can help you boost FCR, cut AHT, and empower your 'support heroes'. We'll also show you how SubSearch can plug into your existing tech stack with our integration-ready APIs.
The Complete Subtonomy Support Application Suite
Unified agent desktop
Transform your customer service with a true 360° view of your customers and network. SubSearch is the premier agent desktop application for the Subtonomy Platform, translating complex, multi-source data into one-click answers. It empowers your team with every insight at their fingertips, enabling them to deliver first-class care, reduce call times, and proactively solve issues.
Automated self-service APIs
Scale your support effortlessly with Subtonomy's Technical Self-Service API. Designed to integrate seamlessly into all digital support channels, our API delivers real-time, personalized tech support, providing the same level of transparent and accurate information to your customers that your agents have on their desktops.
AI-powered Chatbots
Subtonomy’s AI chatbots don’t just assist - they solve. Designed specifically for telecoms, our AI tackles most tech support queries instantly, so your customers get the answers they need without the wait. The result? Effortless resolutions, happy customers, and a support team that’s always on top.