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WEBINAR -
How to improve next-gen CS & CX to generate business value for telcos
This webinar will illustrate how to meet the new and varied market demands with 5G. With focus on how to generate business values for customer service as well as improving the customer experiences, addressing both B2C and B2B. And tips on where to start already today.
INSIGHTS
The state of telcos technical customer support 2021
It maps trends, challenges and future investments in technical customer support in 2021.
Telenor self-service
Read how Telenor's automated self-service offers improved customer experience while reducing agent workload.
Technical Customer Support
How do subscriber prefer to interact their mobile operator's technical customer support in 2020.
