Subtonomy finalist in the World Communications Awards 2023 in Total Experience & Smart Places


- Sep 12
- 3 min
South African telecom customer only prepared to wait 5 min for help


- May 23
- 3 min
Lawful requests: Transform how you support police and SAR teams with timely and accurate data


- May 22
- 3 min
Optimizing mobile location data: Security, accuracy, and GDPR compliance


- May 8
- 4 min
The Significance of Accurate Mobile Location Data in Criminal Investigations: A Global Concern

- Apr 24
- 5 min
AI and Chatbots within telecoms: Q&A with industry analyst Teresa Cottam


- Apr 17
- 3 min
The untold story of how mobile phone location data assists police investigations


- Apr 4
- 1 min
Revolutionizing Telecom Customer Support: Insights from Andreas Jörbeck


- Apr 3
- 2 min
Life and death request from emergency services? Fast and accurate response with Subtonomy REX


- Feb 26
- 3 min
Subtonomy will showcase how we enable CSPs to deliver world-class self-service at MWC


- Feb 20
- 3 min
CSR churn is a massive hidden cost that impacts on a wide range of key metrics – how do you fix it?


- Feb 6
- 2 min
Meeting the Customers’ Demand for DIY


- Jan 23
- 2 min
Doing a great job as Customer Service Rep is getting harder


- Jan 9
- 3 min
3 challenges for value-driven service and support - and how to address them


- Dec 19, 2022
- 4 min
Service excellence back on the customers' top priority list


- Dec 12, 2022
- 2 min
From interns to employees - once again a successful internship program through Tekniksprånget


- Nov 7, 2022
- 4 min
Transforming Customer Support to Lower Costs: A Priority for African MNOs


- Oct 31, 2022
- 5 min
5G Focus: Are you ready for the Metaverse?


- Oct 25, 2022
- 4 min
Booming African mobile markets to get boost from Nordic Expertise


- Oct 24, 2022
- 3 min
It’s not the engineering, it’s the silence that’s frustrating
Subtonomy Blog
Welcome to the heart of innovation in telecom support — the Subtonomy Blog. This is where industry meets expertise, offering you a deep dive into the technologies and strategies that are transforming customer support and lawful intercept as we know it.