Meeting the Customers’ Demand for DIY





- Jan 23
Doing a great job as Customer Service Rep is getting harder


- Jan 9
3 challenges for value-driven service and support - and how to address them


- Dec 19, 2022
Service excellence back on the customers' top priority list


- Dec 12, 2022
From interns to employees - once again a successful internship program through Tekniksprånget


- Nov 7, 2022
Transforming Customer Support to Lower Costs: A Priority for African Operators


- Oct 31, 2022
5G Focus: Are you ready for the Metaverse?


- Oct 25, 2022
Booming African mobile markets to get boost from Nordic Expertise


- Oct 24, 2022
It’s not the engineering, it’s the silence that’s frustrating


- Sep 20, 2022
Subtonomy is providing service assurance for world's first FWA offering over 5G SA

- Sep 7, 2022
Subtonomy short-listed for Best Customer Experience at the prestigious World Communications Awards


- Sep 5, 2022
The 5 things world-class 5G technical customer support should ALWAYS deliver


- Aug 22, 2022
Lightning-fast networks need lightning-fast support


- Jun 21, 2022
Festival woes - When there’s rock and roll but no data to share the experience


- Jun 20, 2022
Focus on Sweden: how Swedes use the internet


- Jun 15, 2022
Market Study: Mobile & Broadband Customer support in Sweden 2022


- May 23, 2022
Ofcom report: slow speeds and loss of service behind 75% of UK broadband complaints


- May 10, 2022
The Big Dig versus the Big Squeeze –


- May 4, 2022
Subtonomy Broadens Support


- Apr 26, 2022
3 customer support challenges all Asian CSPs face


- Apr 19, 2022
Subtonomy Continues Expansion into MEA and APAC


- Mar 7, 2022
How to boost chatbot performance in the 5G era


- Feb 28, 2022
Why silence isn’t golden in customer support


- Feb 21, 2022
Research: what customers want from 5G support