Telia is constantly looking to refine and improve work processes to become more efficient, streamling its business outcomes and improving the customer experience.
Telenor Sweden uses self-service in their technical customer support journey.
Telia Estonia cut escalations from customer support to the network engineering team by 60%.
A new solution for simplifying troubleshooting in customer service in just a few months.
Telia has refined and improved work processes to streamline its business outcomes and improve the customer experience.
Telia Norway improves the roaming customer experience while improve efficiency internally.