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GSMA AI Survey Report 2025

GSMA AI Survey Report 2025

AI is Transforming Telecom – Are You Ready?

AI is reshaping industries at an unprecedented pace, and telecom is no exception. From predictive network management to AI-driven customer care, the impact is undeniable. But how prepared are telecom operators to harness this transformation? What challenges do they face? And do they have the right resources to ensure a strong return on investment?

As a sponsor of the AI in Customer Care chapter, Subtonomy is proud to support this essential industry report, which gives you direct insights from mobile professionals worldwide.

Discover key findings across six critical areas:

  • Managing the network

  • Keeping the network safe and high-performing

  • Unlocking commercial advantages with AI

  • Transforming customer care

  • Revolutionizing voice services

  • Enhancing the user experience

 

Download the full report to explore how AI is shaping the future of telecom.

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