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DISCOVER MORE
DISCOVER MORE

Monitor Interconnection Links

Automatically monitor and manage your interconnection links with our cutting-edge application. Easily troubleshoot problematic destinations, plan new routes, manage SLAs, and correlate user issues with interconnect alarms. Our application provides intelligent alerts that seamlessly integrate with the SubSearch application for comprehensive oversight.

Interconnect

Working with the best

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Carrier Table: Interconnection KPIs

Track KPIs for each Point Code pair with options to view ungrouped (unidirectional) or grouped (bidirectional) data. Follow-up on SLAs.

Filters: Country, Carrier, ISUP, SIP and SMS.

Country Table: Interconnection KPIs

Monitor KPIs for each country pair with options to view ungrouped (unidirectional) or grouped (bidirectional) data.

Filters: Country, Carrier, ISUP, SIP, SMS.

Failed Table: Interconnection Failures

Analyze failure distribution with the ability to drill down to individual failure causes for in-depth analysis.

  • Filters: ISUP, MAP, SIP.

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We have managed to reduce both the number of complaint calls and the time we need to spend on each call. With Subtonomy, we’re working more efficiently while getting happier customers.

BJØRN TORE GULLORD

Head of Service Assurance & Operation @ Telia Norge

Handling complexity and understanding user experience is key to efficient network operations. We use Subtonomy to help us stay efficient in an ever changing environment.

KAJ AHLKVIST

Network Quality@ 3 Sweden / Denmark

Don't take our word for it.
Take theirs.

Let's connect

Book a personalized demo to see how Subtonomy can elevate and streamline your customer care operations.

 

What can you expect?

  • A customized demo aligned with your objectives

  • Targeted discussions on how to rethink and elevate your customer support with Subtonomy

  • Expert guidance on enhancing User & Agent Experience and a seamless service delivery

Automation

& self-service

Tech support in your pocket. Open 24/7.

Enterprise SLA-reporting

Support your Enterprise customers.

The Support Engine Platform

Any data source, ONE great support experience.

Discover all tech support solutions

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