AI THAT TALKS TELECOM
Tech Support That’s Always On, Powered by AI Chatbots
Subtonomy’s AI chatbots don’t just assist - they solve. Designed specifically for telecoms, our AI tackles most tech support queries instantly, so your customers get the answers they need without the wait. The result? Effortless resolutions, happy customers, and a support team that’s always on top.
Explore our AI-powered chat solution
Intelligence empowering every interaction
AI-powered self-care
Give your customers the tools to be their own tech experts. With Subtonomy’s AI-driven self-care, they can resolve issues instantly, all on their own.
Telecom-specific insights
Unlock the power of data with insights tailored specifically for telecom operators. Stay ahead of the curve with solutions built to solve the unique challenges of your network.
24/7 Intelligent Support
Offer round-the-clock, personalized and smart tech support via chatbots, enhancing customer experience and operational efficiency with AI and ML-driven insights.
Your customers deserve effortless care
Always-on,
always available
Your customers never have to wait. Subtonomy’s AI-powered solution offers instant tech support around the clock, resolving issues in real-time and keeping your ticket queues clear - day or night.
Seamless integration,
instant results
Our AI chatbot and self-service APIs seamlessly integrate into your existing telecom systems, and support operations providing immediate value.
Personalized experiences,
happier customers
Deliver seamless, cross-channel customer support, from mobile apps to web-based tools. Tailor each conversation to your customers’ needs, delivering hyper-personalized, human-like support that boosts satisfaction and keeps them coming back.
Powered by
real-time insights
With pre-analyzed data at its fingertips, the AI becomes incredibly smart, delivering personalized, instant support based on a deep understanding of your customers’ service experience.
Behind the Chat:
Watch the step-by-step guide to our AI solution
TESTIMONIALS
"This data-driven approach where we are able to look at how network data actually affects customers and respond instantly to this when engaging with the customers is, I think, the way to work."
MIKAELA KOSKIJEV Business Developer
75%
tech support
cases
automated
24/7
resolving tech issues around-the-clock
Frequently asked questions
Subtonomy AI is available to telecom clients using the SubSearch customer tech support application and self-service APIs.
The Subtonomy data platform leverages Machine Learning to analyze all telecom data, including OSS, BSS, passive probes, customer data, and more. GenAI powers human-like chatbot conversations. Read more in this article.
Yes, Subtonomy's AI-powered chatbot solution can be accessed through the Subtonomy app interface or integrated with your existing chat solution via our technical self-service APIs.
Yes, all customer data is safe and secure. Subtonomy is ISO 27001 certified, the highest global standard for information security (ISMS), and we fully comply with GDPR regulations. All data transferred to the GenAI model is completely anonymized. Additionally, the AI chatbot solution can be implemented on-premise for enhanced control.
SUBTONOMY BLOG
Ready to Transform? Let's connect
Book a personalized demo to see how Subtonomy can elevate and streamline your customer care operations.
What can you expect?
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A customized demo aligned with your objectives
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Targeted discussions on how to rethink and elevate your customer support with Subtonomy
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Expert guidance on enhancing User & Agent Experience and a seamless service delivery