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Empower Your Telecom Support with AI & Self-Service

Step into the future with Subtonomy’s AI-powered, self-service solutions. Our 360˚ platform centralizes data, empowering agents and customers to resolve issues instantly. With automation and AI, we’re not just responding to problems – we’re setting a new standard in proactive support.

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WORKING WITH THE BEST
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Subtonomy is the only telecom product provider dedicated to technical customer support and we lead the way in this critical industry. By blending cutting-edge technology with expertise into user-friendly tools, we are able to break down barriers — enabling telecom operators to streamline their processes. The result is fully industry-tailored solutions and world-class future-proofed support.

Rethinking Telecom Customer Support

Watch how it works

Recent news, articles and more

How we transform telecom support

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AI-powered Chatbots - Tailored for Telecoms Support

Designed specifically for telecoms, our AI tackles most tech support queries instantly, so your customers get the answers they need without the wait. The result? Effortless resolutions, happy customers, and a support team that’s always on top.

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ONE Support Agent Desktop

Unlock seamless Tech Support with our 360˚data driven dashboard. Elevate agent performance and deliver personalized experiences – All in ONE centralized hub. 

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Self-service and automations
for tech support

This report maps trends, challenges and future investments in mobile & broadband customer support, – focusing on how customers use the internet and their experience of customer support.

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Subtonomy is incredibly proud to have a 100% satisfied client base, and we see it as a great honor to be shortlisted for Total Customer Experience, Social Contribution and Smart Places categories in the World Communication Awards
Fredrik Edwall, SVP Sales & Marketing Subtonomy
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We have managed to reduce both the number of complaint calls and the time we need to spend on each call. With Subtonomy, we’re working more efficiently while getting happier customers.

BJØRN TORE GULLORD

Head of Service Assurance & Operation, Telia Norge

This data-driven approach where we are able to look at how network data actually affects customers and respond instantly to this when engaging with the customers is, I think, the way to work.

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MIKAELA KOSKIJEV, NOW AHLNAS

Business Developer, Telenor Sweden

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