WORKING WITH THE BEST
The only tech support engine you'll ever need
Step into the future of telecom tech support with our cutting-edge tools. Our 360˚ solution centralizes your data and empowers your agents and customers to resolve issues faster. Together, we're not just solving problems; we're setting new industry standards and leaping ahead of customer expectations.
Subtonomy is the only telecom product provider dedicated to technical customer support and we lead the way in this critical industry. By blending cutting-edge technology with expertise into user-friendly tools, we are able to break down barriers — enabling telecom operators to streamline their processes. The result is fully industry-tailored solutions and world-class future-proofed support.
If you’re ready to elevate your customer support to the next level, we are it. Together, we’ll drive you into a group of forward-leaning telecoms and high-performers who know that to reach customer magic, you need to keep everyone up to speed.
We have managed to reduce both the number of complaint calls and the time we need to spend on each call. With Subtonomy, we’re working more efficiently while getting happier customers.
BJØRN TORE GULLORD | Head of Service Assurance & Operation @ Telia Norge
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ONE Support Agent Desktop
Unlock seamless Tech Support with our 360˚data driven dashboard. Elevate agent performance and deliver personalized experiences – All in ONE centralized hub.
Self-service for tech support
Elevate your customer support with our 360˚ data-driven platform, providing accurate tech support, real-time updates and targeted alerts across all digital channels - chat, IVR, mobile apps or website.
Secure Data Retention and Geolocation Services
Automate, secure and speed your responses to lawful mass geolocation, emergency call location and criminal investigations requests. While remaining completely compliant.
How we transform Telecoms
Subtonomy is incredibly proud to have a 100% satisfied client base, and we see it as a great honor to be shortlisted for Total Customer Experience and Smart Places categories in the World Communication Awards
Fredrik Edwall, SVP Sales & Marketing Subtonomy
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