Subtonomy Blog

Subtonomy announces today that the company’s information security management system has been successfully re-certified according to the ISO/IEC 27001:2022 standard. The certification was issued by Bureau Veritas Certification Finland, a global leader in certification and verification. This marks a continued important milestone in Subtonomy's long-term commitment to information security, risk mitigation, and the continuous improvement of its management system. ISO 27001 Ce

Barcelona, SPAIN – As the telecom industry converges for MWC Barcelona (March 2–5, 2026), the challenge for operators has shifted. It is no longer just about collecting data, but about making it actionable for AI, while meeting increasingly fragmented legal requirements. Today, Subtonomy announces its showcase for MWC 2026, focusing on two strategic pillars that define the modern operator: AI-ready telecom data and unified compliance. Why "telecom-ready" data is the catalyst

STOCKHOLM, SWEDEN – October 15, 2025 – Subtonomy AB, a leading provider of Software as a Service (SaaS) for telecom customer service assurance, today announced it has achieved the internationally recognized ISO/IEC 27001:2022 certification. This upgrade to the latest version of the standard affirms Subtonomy’s unwavering dedication to the highest levels of information security and data protection. ISO/IEC 27001:2022 is the most current and rigorous global standard for informa

SUBTONOMY, the leading vendor of precision lawful intercept request technology, has announced it will exhibit at ISS World Europe (3-6 June 2025), showcasing its lawful intercept, secure data retention and geolocation services to the region’s law enforcement agencies, telecoms operators, regulators and emergency services. Showcasing REX at ISS Europe 2025 ISS World Europe 2025 brings together law enforcement, intelligence and homeland security analysts, telecoms service p

Stockholm, Sweden - 10 am 25 February 2025 - SUBTONOMY, the world’s leading telecoms technical customer support vendor, has announced it will be attending Mobile World Congress in Barcelona, Spain (3 – 6 March 2025) to showcase the strategic importance of network APIs in transforming technical customer support and empowering AI initiatives in customer care. How APIs are driving AI-powered, smarter telecom customer care In 2024, operators focused on the game-changing abili

93% OF OPERATORS ARE ALREADY USING AI-DRIVEN CHATBOTS BUT EVOLUTION IS CONSTRAINED BY INTERNAL RESOURCES AND DATA ISSUES Stockholm, Sweden - 19 February 2025 - SUBTONOMY, the world’s leading telecoms technical customer support vendor, is featured in a new report released today by the GSMA’s Mobile World Live, the online communications hub for the global mobile industry. Subtonomy sponsored insight into AI adoption in the customer care domain in the newly-released AI Survey

Telecom industry accelerates ESG efforts to meet sustainability goals Telecom operators are increasingly focusing on environmental targets as part of their ESG (environmental, social and governance) commitments. ESG measures and reporting are not only mandated by regulators and governments, but also used to attract investment, align to customers’ demand for sustainable products, and to reduce operational costs. The GSMA, for example, has conducted research that demonstrates E

SUBTONOMY, the leading vendor of precision lawful intercept request technology, has announced it will exhibit at ISS MEA 2025.

Stockholm, Sweden and Madrid, Spain – October 21 2024 As part of its ongoing international expansion, SUBTONOMY is proud to announce a strategic partnership with AYSCOM, a telecom specialist with deep market knowledge in Spain and Portugal. This collaboration strengthens Subtonomy's position in Southern Europe, bringing its innovative telecom solutions to operators in these key markets. Ayscom's local expertise, combined with Subtonomy’s industry-leading technology, will em

New Research Findings on Telecom Customer Support in the UAE 2024

SUBTONOMY, is pleased to announce that it has been shortlisted in the World Communications Awards (WCA) for Total Experience third year run

Subtonomy will showcase its solution at Network X, presenting key new features such as support for 5G FWA, and its new AI-powered chatbots.

Subtonomy has announced its certification with the internationally standard for information security - ISO27001 – has been renewed.

Subtonomy and Tucana are pleased to announce they have signed a new, exclusive partnership agreement covering the Benelux and DACH region,

Empowering Telecom Customer Support with AI and 5G: Insights from Subtonomy CEO at MWC 2024

SUBTONOMY, the world’s leading telecoms technical customer support vendor, will showcase its solution at Mobile World Congress 2024...

SUBTONOMY, has announced it will be exhibiting at ISS World Middle East and Africa ( 13-15 February 2024) for the first time, showcasing...

Subtonomy has been a proud partner of Tekniksprånget, an engineering internship program. Read Lina's story and discover how we do things!

SUBTONOMY, has achieved ISO 27001 certification, evidencing a mature and trustworthy product, business operations and processes.

Subtonomy attends Gitex to showcase how our platform helps, speed and empower telco AI initiatives