Maximize Customer Experience: Navigating the shift to 5G and sunsetting 2G/3G with SubCell
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Subtonomy SubCell provides the insight operators need to manage both the roll out of their new 5G networks and the sunsetting of 2G & 3G.
- Dec 22, 2023
- 3 min
Empowering Fixed Wireless Access (FWA) with greater network insight
5G Fixed Wireless Access may be the route to short-term 5G monetization. But how do mobile service providers make it commercially viable?
- Dec 22, 2023
- 4 min
How data insight supports Fixed Wireless Access (FWA) success
For FWA to work as expected by customers, a level of insight that many service providers haven’t traditionally had is necessary.
- Nov 20, 2023
- 3 min
Extending the life of your passive telecom network probes
What if service providers could insulate against future change and extend the life of their passive probes?
- Aug 22, 2022
- 4 min
Lightning-fast networks need lightning-fast support
As we become ever-more reliant upon them for an increasing number of everyday activities and services, reliability is now the number 1 issue
- Jan 7, 2020
- 3 min
How to enhance mobile network quality with customer feedback
Customer service has often been a reactive activity for CSP’s. When customer complaints come in, they are, in best case, mapped to known...
- Jul 2, 2019
- 3 min
5G is coming – Seamless experience?
Most mobile networks are a very diverse environment, built out through the years with ever-ongoing transformations, both in the radio,...
- May 9, 2019
- 3 min
The death of the telecom NOC/SOC is imminent
– staff staring at walls full of screens beware In recent years mobile operators have talked about turning their Network Operating Center...
- May 30, 2017
- 3 min
Will new EU Roaming Regulations lead to permanent network roamers?
Quite a bit has been happening in the European roaming market in recent years. According to a report by Deloitte, back in 2012 almost...
Subtonomy Blog
Welcome to the heart of innovation in telecom support — the Subtonomy Blog. This is where industry meets expertise, offering you a deep dive into the technologies and strategies that are transforming customer support and lawful intercept as we know it.
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