SUBTONOMY BLOG

Welcome to Subtonomy's blog. Here we post news and our colleagues write posts focusing on the telecom industry.

How to enhance mobile network quality with customer feedback

Jan 7, 2020
3 min

How to enhance mobile network quality with customer feedback

Customer service has often been a reactive activity for CSP’s. When customer complaints come in, they are, in best case, mapped to known...

5G is coming – Seamless experience?

Jul 2, 2019
3 min

5G is coming – Seamless experience?

Most mobile networks are a very diverse environment, built out through the years with ever-ongoing transformations, both in the radio,...

The death of the telecom NOC/SOC is imminent

Andreas Jörbeck

May 9, 2019
3 min

The death of the telecom NOC/SOC is imminent

– staff staring at walls full of screens beware In recent years mobile operators have talked about turning their Network Operating Center...

Will new EU Roaming Regulations lead to permanent network roamers?

Christoffer Ramm

May 30, 2017
3 min

Will new EU Roaming Regulations lead to permanent network roamers?

Quite a bit has been happening in the European roaming market in recent years. According to a report by Deloitte, back in 2012 almost...