Aug 22, 20224 minLightning-fast networks need lightning-fast support As we become ever-more reliant upon them for an increasing number of everyday activities and services, reliability is now the number 1 issue
Jan 7, 20203 minHow to enhance mobile network quality with customer feedbackCustomer service has often been a reactive activity for CSP’s. When customer complaints come in, they are, in best case, mapped to known...
Jul 2, 20193 min5G is coming – Seamless experience?Most mobile networks are a very diverse environment, built out through the years with ever-ongoing transformations, both in the radio,...
May 9, 20193 minThe death of the telecom NOC/SOC is imminent – staff staring at walls full of screens beware In recent years mobile operators have talked about turning their Network Operating Center...
May 30, 20173 minWill new EU Roaming Regulations lead to permanent network roamers?Quite a bit has been happening in the European roaming market in recent years. According to a report by Deloitte, back in 2012 almost...
