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Subtonomy Blog
Welcome to the heart of innovation in telecom support — the Subtonomy Blog. This is where industry meets expertise, offering you a deep dive into the technologies and strategies that are transforming customer support and lawful intercept as we know it.
The New Digital Frontline: Key Takeaways for Telecoms from "Svenskarna och internet 2025"
The Swedish Internet Foundation's latest report, " Svenskarna och internet 2025 ," (The Swedes and the Internet), is a comprehensive look into Sweden's digital habits. For the telecommunications industry, it’s more than just a report; it's a roadmap to the modern customer's expectations and frustrations. The data reveals three critical trends that every provider must address: the unstoppable shift to third-party communication apps, the perilous gap between digital convenience
Oct 24 min read
Elevating the Festival Experience: How Telecoms Can Keep You Connected at Europe’s Biggest Summer Events
Festival woes - When there’s rock and roll but no data to share the experience Whether you’re hoping to see Taylor Swift at Roskilde, the...
Jun 21, 20224 min read
Tier 2 Telecom Operator Improving Enterprise Service Experience with CorpDash
Subtonomy CorpDash improves Enterprise Customer Experience with 90x faster SLA reports, 99% fewer notifications, stronger relationships.
May 28, 20193 min read
Telenor Sweden leverages NocMap for seamless HLR-migration
For a HLR migration of this scale it was vital to monitor service performance in real-time. Using Subtonomy NocMap, Telenor Sweden’s engineering team monitored key KPIs
Jan 9, 20183 min read
Telia Norway handling new Roaming behavior with Subtonomy Roamers
Telia Norway improves roaming user experience for all customers with Roamers from Subtonomy
Dec 12, 20173 min read
Telenor Sweden improving Customer Care Efficiency with Subtonomy SubSearch
Telenor Sweden wanted to make their customer care more efficient. Their customer care representatives were searching through many legacy...
Sep 18, 20173 min read
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