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Subtonomy Blog
Welcome to the heart of innovation in telecom support — the Subtonomy Blog. This is where industry meets expertise, offering you a deep dive into the technologies and strategies that are transforming customer support and lawful intercept as we know it.
Meet Subtonomy at MWC Barcelona 2026 – Navigating AI and Compliance in a Volatile Market
Barcelona, SPAIN – As the telecom industry converges for MWC Barcelona (March 2–5, 2026), the challenge for operators has shifted. It is no longer just about collecting data, but about making it actionable for AI, while meeting increasingly fragmented legal requirements. Today, Subtonomy announces its showcase for MWC 2026, focusing on two strategic pillars that define the modern operator: AI-ready telecom data and unified compliance . Why "telecom-ready" data is the cataly
6 days ago2 min read
Subtonomy Reinforces Commitment to Information Security with Latest ISO/IEC 27001:2022 Certification
STOCKHOLM, SWEDEN – October 15, 2025 – Subtonomy AB, a leading provider of Software as a Service (SaaS) for telecom customer service assurance, today announced it has achieved the internationally recognized ISO/IEC 27001:2022 certification. This upgrade to the latest version of the standard affirms Subtonomy’s unwavering dedication to the highest levels of information security and data protection. ISO/IEC 27001:2022 is the most current and rigorous global standard for inform
Oct 15, 20251 min read
Subtonomy showcases new features of its data retention and geolocation solution REX at ISS Europe 2025
SUBTONOMY , the leading vendor of precision lawful intercept request technology, has announced it will exhibit at ISS World Europe ( 3-6...
May 5, 20254 min read
Subtonomy Set to Revolutionize Telecom Customer Service with API & AI Innovations at MWC 2025
Stockholm, Sweden - 10 am 25 February 2025 - SUBTONOMY , the world’s leading telecoms technical customer support vendor, has announced...
Feb 25, 20252 min read
GSMA AI Customer Care Study 2025: How MNOs are leveraging AI to Revolutionize Customer Support
93% OF OPERATORS ARE ALREADY USING AI-DRIVEN CHATBOTS BUT EVOLUTION IS CONSTRAINED BY INTERNAL RESOURCES AND DATA ISSUES Stockholm,...
Feb 19, 20253 min read
Subtonomy Sets Emission Reduction Targets through SBTi
Telecom industry accelerates ESG efforts to meet sustainability goals Telecom operators are increasingly focusing on environmental...
Feb 12, 20252 min read
Subtonomy Expands into Spain and Portugal Through Strategic Partnership with Ayscom
Stockholm, Sweden and Madrid, Spain – October 21 2024 As part of its ongoing international expansion, SUBTONOMY is proud to announce...
Oct 21, 20241 min read
Subtonomy will showcase support for 5G FWA and a new solution for AI-powered chatbots at NetworkX
Subtonomy will showcase its solution at Network X, presenting key new features such as support for 5G FWA, and its new AI-powered chatbots.
Sep 9, 20243 min read
Subtonomy Demonstrates Ongoing Commitment to Information Security with ISO27001 Recertification
Subtonomy has announced its certification with the internationally standard for information security - ISO27001 – has been renewed.
Sep 1, 20243 min read
Subtonomy to showcase its 5G FWA solution at Mobile World Congress 2024
SUBTONOMY, the world’s leading telecoms technical customer support vendor, will showcase its solution at Mobile World Congress 2024...
Feb 19, 20242 min read
Subtonomy attends Gitex to showcase how our platform helps, speed & empower telecoms AI initiatives
Subtonomy attends Gitex to showcase how our platform helps, speed and empower telco AI initiatives
Oct 2, 20233 min read
Market Study: Mobile & Broadband Customer support in Sweden 2022
Service quality key criteria for selecting CSPs & ISPs - customers prepared to pay extra for guaranteed service quality SUBTONOMY , the...
Jun 15, 20223 min read
Subtonomy Broadband Support
Subtonomy Broadens Support-Announces General Availability of its Network Experience Platform for Broadband and Gigabit Fiber Networks
May 4, 20223 min read
Subtonomy Continues Expansion into MEA and APAC
Subtonomy Continues Expansion into MEA and APAC - with new sales offices in Paris, France and Kuala Lumpur, Malaysia
Apr 19, 20223 min read
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