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Subtonomy Blog
Welcome to the heart of innovation in telecom support — the Subtonomy Blog. This is where industry meets expertise, offering you a deep dive into the technologies and strategies that are transforming customer support and lawful intercept as we know it.


Revolutionizing Telecom Customer Support: Insights from Andreas Jörbeck
Andreas Jörbeck, CEO of Subtonomy, shared his insights on revolutionizing telecom customer support at MWC2023 in Barcelona.
Apr 4, 20232 min read


Subtonomy will showcase how we enable CSPs to deliver world-class self-service at MWC
SUBTONOMY, the leading provider of Technical Customer Support for CSPs in the Nordics, is excited to announce it will be attending the larg
Feb 26, 20233 min read


From interns to employees - once again a successful internship program through Tekniksprånget
Since the middle of August, we have been working as interns at Subtonomy through the initiative Tekniksprånget.
Dec 12, 20222 min read


Transforming Customer Support to Lower Costs: A Priority for African MNOs
Affordable pricing is now the biggest challenge to the growth of Africa’s digital economy.
Nov 7, 20224 min read


Booming African mobile markets to get boost from Nordic Expertise
Booming African mobile markets to get boost from Nordic Expertise.
Africa is poised to leap forward, unencumbered by legacy technologies and
Oct 25, 20224 min read


Subtonomy is providing service assurance for world's first FWA offering over 5G SA
Subtonomy is proud to have been a partner of Telia Finland and we’ll be helping them to support the exciting new services they plan to...
Sep 20, 20223 min read


Subtonomy short-listed for Best Customer Experience at the prestigious World Communications Awards
SUBTONOMY, the leading Network Experience Platform provider in the Nordics, is pleased to announce it has been shortlisted for the World Com
Sep 7, 20223 min read


Market Study: Mobile & Broadband Customer support in Sweden 2022
Service quality key criteria for selecting CSPs & ISPs - customers prepared to pay extra for guaranteed service quality SUBTONOMY , the...
Jun 15, 20223 min read


Subtonomy Broadband Support
Subtonomy Broadens Support-Announces General Availability of its Network Experience Platform for Broadband and Gigabit Fiber Networks
May 4, 20223 min read


Subtonomy Continues Expansion into MEA and APAC
Subtonomy Continues Expansion into MEA and APAC - with new sales offices in Paris, France and Kuala Lumpur, Malaysia
Apr 19, 20223 min read


Thoughts from a Subtonomy internship
Discover the inspiring journey of Engla Marmefeldt during her Subtonomy internship.
Dec 17, 20212 min read


Subtonomy sponsors TM Forum Digital Transformation World Series event
Subtonomy is proud to be part of the TM Forum Digital Transformation World Series hybrid event happening 22 Sept –14 Oct. Tickets are...
Sep 9, 20211 min read


Tier1 CSP selects Subtonomy Customer Support Suite
Subtonomy announces that yet another Tier1 European CSP has chosen to deploy Subtonomy SubSearch and CorpDash in their largest market.
May 11, 20211 min read


Webinar: How to improve next-gen CS & CX to generate business value for telcos
Date: 21st April 2021 Co-host: Telecoms.com Link: on-demand webinar Telecommunications business offerings are the backbone of several...
Mar 31, 20212 min read


From intern to employee - a journey through Tekniksprånget & Subtonomy
Anja Sandgren is our latest star joining through Tekniksprånget internship. Read her journey from intern to employee.
Feb 11, 20213 min read


19-20th of Jan Subtonomy will present at the CEM in Telecoms
This year Subtonomy will start off by hosting the webinar “Driving competitive advantage through Technical Self-Service” and moderate the...
Jan 4, 20212 min read


Subtonomy supports Doctors without Borders
There’s only one thing we wish for when we are injured or ill. This year, we have chosen to give all a person could wish for. Together...
Dec 21, 20201 min read


Subtonomy signs global SaaS frame agreement with Tier 1 Mobile Operator Group
Stockholm, Sweden – May 04 2020 – Subtonomy announced today that the company has signed a global multi-million Euro SaaS frame agreement...
May 4, 20201 min read


Subtonomy recognized as DI Gasell Company 2018
Every year, the leading Swedish business journal Dagens Industri compiles its DI Gasell list of the fastest-growing, profitable companies...
Oct 16, 20181 min read


Telia Norway handling new Roaming behavior with Subtonomy Roamers
Telia Norway improves roaming user experience for all customers with Roamers from Subtonomy
Dec 12, 20173 min read
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